Our Policies

Privacy Policy

Maikai Designs Private Limited

Effective Date: 23 July 2025

Maikai Designs Private Limited (“MAIKAI,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit www.maikaiclothing.com (the “Site”) or interact with our services, in accordance with:

  • EU/UK General Data Protection Regulation (“GDPR”)

  • California Consumer Privacy Act as amended by the CPRA (“CCPA/CPRA”)

  • Canada’s Personal Information Protection and Electronic Documents Act (“PIPEDA”)

  • India’s Digital Personal Data Protection Act 2023 (“DPDP Act”) and relevant rules

  • Other applicable U.S. federal and state privacy laws

1. Who We Are

  • Controller / Data Fiduciary: Maikai Designs Private Limited, Goa, India

  • EU/UK Representative: [Insert EU/UK contact if applicable]

  • Data Protection Officer (DPO): [Insert name / e-mail or “Not Applicable”]

  • Contact: vidya@maikaiclothing.com

2. Personal Data We Collect

Category

Examples

Collected From

Legal Basis*

Identifiers

Name, postal address, phone, e-mail, IP address, account ID

You

Contract (GDPR Art 6 (1)(b)), Legitimate Interest (6 (1)(f))

Commercial Data

Order history, payment tokens (processed by Stripe/Shopify), size preferences

You, payment processor

Contract

Device / Usage

Browser type, OS, referral URLs, pages viewed, geolocation by IP

Automated via cookies

Consent (6 (1)(a)), Legitimate Interest

Marketing Data

Newsletter opt-ins, survey responses

You

Consent

Sensitive Data**

None intentionally collected

N/A

N/A

\* For DPDP Act: “Consent” or “Legitimate Use” under s. 7; for CCPA: see §3.

\** We do not intentionally collect “sensitive personal information” as defined under CPRA or “special categories” under GDPR.

3. How We Use Your Data

  1. Process, confirm, and deliver your orders

  2. Provide customer support and respond to inquiries

  3. Send transactional e-mails and service announcements

  4. With consent, send newsletters and promotional offers

  5. Improve and secure our Site (analytics, fraud prevention)

  6. Comply with legal obligations (tax, accounting, KYC)

4. Cookies & Tracking

We use first-party and third-party cookies, pixels, and device identifiers for site functionality, analytics, and marketing. You may manage cookies in your browser or via our cookie banner (GDPR Art 7; CPRA §1798.135).

5. Sharing & Disclosure

Recipient Type

Purpose

Safeguards

Payment processors (e.g., Stripe)

Secure payment, fraud screening

PCI-DSS; DPAs

Logistics partners

Shipping and returns

Contractual confidentiality

Cloud hosting & analytics (e.g., Google Cloud)

Site operation, metrics

SCCs / UK IDTA / DPDP contractual clauses

Advisors & auditors

Legal, tax, compliance

NDAs

Government authorities

Legal or regulatory requests

Only as required by law

Business transferees

Merger or acquisition

Notice & choice provided

We do not sell personal information in the sense of CPRA §1798.140(ad).

6. International Transfers

Data may be stored on servers in India, the United States, and the EU. Transfers employ:

  • Standard Contractual Clauses (GDPR Art 46)

  • Adequacy decisions were available

  • DPDP Act rules for permitted jurisdictions

7. Retention

  • Orders & invoicing: 7 years (tax/statutory)

  • Marketing consents: until withdrawal

  • Inactive accounts: deleted after 5 years or earlier on request

8. Your Rights

Region

Rights

EU/UK (GDPR)

Access, rectification, erasure, restriction, portability, object, withdraw consent, lodge a complaint with the supervisory authority

California (CCPA/CPRA)

Know, delete, correct, opt-out of sharing/sale, limit use of sensitive data, and non-discrimination

Canada (PIPEDA)

Access, correction, withdraw consent

India (DPDP Act)

Access summary, correction, erasure, grievance redressal

Submit requests by e-mail to privacy@maikaiclothing.com. Identity verification is required.

9. Security

We implement ISO 27001-aligned technical and organisational measures: TLS 1.3 encryption, role-based access, MFA for staff, and routine penetration testing.

10. Age of Consent

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

11. Changes

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

12. Contact

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at hi@maikaiclothing.com